Contact support

Tell the Vamofy team what you need. Your request is saved in our private support queue, and the email you provide gives us a way to reply.

Help us solve it faster

• Include the email address on your Vamofy account and your account or network name.
• Describe what you expected, what happened, and the steps that led to the issue.
• Include your iPhone or iPad model, iOS version, and Vamofy app version. A screenshot is useful when it does not expose private information.

Account access and deletion

Use the secure sign-in page to reset a forgotten password. To delete your Vamofy account and associated personal information, submit a data and privacy request using the email address on the account. We may verify your identity and retain records that must be kept for legal or financial reasons.

Notification troubleshooting

In Vamofy, open Account, then Notifications, and confirm the updates you want are enabled. In iOS Settings, open Notifications, select Vamofy, and allow notifications. If an expected alert still does not arrive, include the approximate event time and notification type in your support request.

Privacy questions

Our policy explains what the web service and iOS app collect and how to make a data request. Read the Vamofy Privacy Policy.

Keep sensitive information safe

Never include your password, private API or APNs keys, full payment credentials, or authentication codes. Vamofy support will not ask for them.